Frequently Asked Questions
Everything you need to know about your DKNY experience.
What is the standard shipping timeframe?
Standard shipping typically takes 3-5 business days within the continental United States. Express and overnight shipping options are available at checkout for faster delivery.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also view your order status by logging into your DKNY account.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Note that certain items, such as intimate apparel, are final sale.
Do you offer international shipping?
Yes, DKNY ships to over 100 countries worldwide. Shipping costs and delivery windows vary by location and will be calculated during the checkout process.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. It provides specific measurements for apparel, footwear, and accessories to help ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.